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Welcome to Level10
Welcome to Level10 https://lvl10.ai (the 'Website'). These Terms of Use (the 'Terms' or 'Agreement') are a binding agreement between you and Level10 ('Level10,' the 'Company,' 'we,' 'us,' or 'our'). These Terms govern your access to and use of the Website and any products, content, tools, and services offered through the Website (collectively, the 'Services').
1) Acceptance of These Terms
By accessing or using the Services (or by clicking 'accept' or 'agree' when prompted), you agree to be bound by these Terms on behalf of yourself or any entity you represent. If you do not agree, do not use the Services and leave the Website.
2) Eligibility
To use the Services, you represent that you:
• are at least 18 years old;
• are located in the United States, Canada, or the United Kingdom; and
• are not a competitor of Level10 and are not using the Services for competitive purposes.
If you do not meet these requirements, you may not access or use the Services.
3) Changes to These Terms
We may update these Terms from time to time in our sole discretion. Unless the change is administrative or legally required, we will provide reasonable advance notice. Changes apply beginning on the effective date of the updated Terms. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
4) Access to the Services
a) Service Changes / Availability
The Services may evolve, change, be suspended, or be discontinued at any time (in whole or part), with or without notice. We are not liable for any unavailability or interruption.
b) Accounts
Some features may require you to create an account and provide information about yourself. You agree to provide accurate, current, and complete information and keep it updated.
If you connect third-party services to the Services, you authorize us to access and use information as permitted by those third parties, including storing credentials as needed to provide the connection. Your information is handled as described in our Privacy Policy.
c) Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Do not share access with others. Notify us immediately of any suspected unauthorized use.
d) Suspension / Termination of Accounts
We may suspend or terminate your account at any time for any reason, including suspected violations of these Terms.
5) Acceptable Use Policy
You may use the Services only for lawful purposes and in compliance with these Terms.
Prohibited Activities
You agree not to:
• violate any law or regulation (including IP, privacy, or publicity rights);
• send spam or unauthorized solicitations;
• impersonate or misrepresent your affiliation;
• exploit or harm minors;
• harass, abuse, or interfere with others' use of the Services;
• disrupt, overload, or impair the Services or related systems;
• copy, scrape, crawl, or monitor the Services using automated means without our permission (except normal indexing by public search engines);
• introduce malware or attempt denial-of-service attacks;
• attempt unauthorized access, bypass security, or data-mine the Services;
• reverse engineer or attempt to extract source code;
• collect other users' data without consent;
• use the Services to build a competing product or service.
6) Geographic Restrictions
Level10 operates from the United States. The Services may not be available or appropriate in all jurisdictions. If you access the Services from outside the United States, you do so at your own risk and are responsible for complying with local laws.
7) Terms of Sale (If You Purchase Services)
a) Purchasing Process
If you purchase a Service, you will be guided through checkout (which may be hosted by a third-party merchant/processor). You agree to review your order carefully before submitting it.
b) Order Submission
When you submit an order, you agree to pay the prices, taxes, and any disclosed fees. If a purchased Service requires input from you (e.g., information, access, specifications), you agree to cooperate as needed.
c) Notices
Order-related notices are sent to the email address you provide during checkout.
d) Pricing and Payment
Prices and any applicable fees will be disclosed before order submission. Payments are processed by third-party payment providers. We do not store your full payment card details; we may receive confirmation that a payment was completed.
e) Access / Usage Rights
Unless otherwise stated, you do not obtain the right to use paid Services until payment is successfully received.
8) Subscriptions (If Applicable)
a) Subscription Term
Subscriptions begin when payment is received and continue for the period selected during purchase, unless canceled in accordance with these Terms.
b) Automatic Renewal
If your subscription renews automatically, it will renew using your selected payment method unless you cancel before renewal. Where required, we will provide a reasonable reminder of renewal and cancellation steps.
c) Cancellation
You may cancel a recurring subscription by providing clear notice to us at the contact details below, or through account controls (if offered). Cancellation becomes effective at the end of the current paid period unless otherwise stated.
9) Intellectual Property
a) Ownership
The Services (including text, software, graphics, logos, and other materials) are owned by Level10 or its licensors and are protected by applicable intellectual property laws.
b) Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes, subject to these Terms.
c) Restrictions
You may not:
• copy or distribute the Services except as expressly permitted;
• modify or create derivative works;
• sell, rent, lease, sublicense, or exploit the Services;
• remove proprietary notices;
• use the Services to create a competing product;
• systematically extract data to build databases or directories.
d) Trademarks
All trademarks and service marks are the property of Level10 or their respective owners. No trademark rights are granted by these Terms.
10) User Content
If the Services allow you to upload, submit, post, or transmit content ('User Content'), you remain responsible for it. User Content must comply with these Terms and our content standards.
a) License to Level10
By submitting User Content, you grant Level10 a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, distribute, display, perform, and create derivative works of your User Content as needed to operate, improve, and promote the Services.
b) Content Standards
User Content must not:
• violate laws or others' rights;
• promote illegal activity or harm;
• infringe intellectual property;
• be defamatory, abusive, hateful, obscene, or harassing;
• include fraudulent or intentionally misleading material;
• falsely imply endorsement by Level10.
c) Monitoring and Enforcement
We may remove or restrict User Content, suspend accounts, and cooperate with law enforcement as we deem appropriate. We do not guarantee that we will review or remove any content.
11) Copyright Complaints (DMCA)
If you believe content on the Services infringes your copyright, you may submit a notice that includes:
• your signature (physical or electronic);
• identification of the copyrighted work;
• identification of the allegedly infringing material and its location;
• your contact information;
• a statement of good faith belief the use is unauthorized;
• a statement under penalty of perjury that your notice is accurate and you are authorized to act.
Send notices to our designated agent:
Designated Copyright Agent
Level10
230 Corey Ave #66008
St Pete Beach, FL 33706
Email: [email protected]
12) Feedback
If you submit feedback or suggestions, you agree Level10 may use them without restriction or compensation, and you will not submit anything you consider confidential.
13) Assumption of Risk / General Information Disclaimer
Information on or through the Services is provided for general informational purposes. We do not guarantee accuracy, completeness, or usefulness, and you use such information at your own risk.
14) SMS Messaging (If You Opt In)
If you opt in to receive SMS messages, you agree to receive transactional notifications, alerts, and occasional marketing communications.
You can stop messages at any time by replying STOP to 727-655-9905.
For help, reply HELP or contact [email protected].
Message and data rates may apply. Message frequency varies.
Carriers are not liable for delayed or undelivered messages.
For privacy-related questions, review our Privacy Policy.
15) Privacy Policy
Our Privacy Policy explains how we collect, use, and share information. By using the Services, you consent to our data practices as described in the Privacy Policy.
16) Termination
We may suspend or terminate your access to the Services at any time. You may also terminate by discontinuing use and/or requesting account closure by contacting us. Sections that should logically survive termination will survive (including IP, disclaimers, limitation of liability, and indemnity).
17) Disclaimer of Warranties
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE.' TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
18) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEVEL10 AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES.
YOUR SOLE REMEDY IS TO STOP USING THE SERVICES.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
19) Indemnification
You agree to indemnify, defend, and hold harmless Level10 and its affiliates from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your User Content, or your violation of these Terms.
20) Disputes, Governing Law, and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be brought in state or federal courts located in Florida, and you consent to jurisdiction and venue there.
(If you prefer arbitration language instead of court venue, tell me and I'll swap this section to match your preferred approach.)
21) Time Limit to Bring Claims
Any claim you may have arising out of or relating to the Services must be brought within one (1) year after the claim arises, otherwise it is permanently barred (to the extent permitted by law).
22) Miscellaneous
Waiver: Failure to enforce any provision is not a waiver.
Severability: If any provision is invalid, the remainder remains enforceable.
Entire Agreement: These Terms and referenced policies are the entire agreement regarding the Services.
No Agency: No partnership, employment, or agency relationship is created.
Assignment: You may not assign your rights without our written consent; we may assign freely.
Export: You agree to comply with applicable export laws.
23) Contact Information
For questions, support requests, or notices (other than DMCA notices above), contact:
© 2026 Level10. All rights reserved.
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